Friday, August 24, 2007

 

Slap ME

Business is about buying and selling

Buying and selling is about conversation

Markets are conversations

Research is about conversations

Yet when we talk about panels we talk about lab rats, permission, slapping people if they don't do as we want, are too silly, or dare to be bored and answer dishonestly.

But it's engagement that really counts. That's the key to quality. So let's change our discourse. Let's change the 'panel' or the 'sample management'.

See you in Orlando....

Comments:
you're completely right, we discovered that just changing the way we talk to our panelists in the emails, the response rates increased highly
greetings from Barcelona
 
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